• Santa Monica State Beach

FAQ

Our Santa Monica neighborhood is home to eight square miles of culture, packed with famous attractions, restaurants, shops, and nature. Discover all the best things to do in Santa Monica and around The Pierside.

The Pierside is located at 120 Colorado Avenue, Santa Monica, California 90401.

You can contact us online, by phone, or by email. Visit our Contact Us page for details. 

The closest airport to The Pierside is the Los Angeles International Airport (LAX), followed by Hollywood Burbank Airport (BUR).

Downtown Santa Monica is walkable and easily accessible by car, plane, train, bus, or bike. Explore the best ways to get to The Pierside and around the city.

Check-in is 4:00pm. 

Check-out is 11:00am. 

The Destination Amenity Fee includes access to:

  • Complimentary hydration stations on every floor 
  • Premium Wi-Fi throughout the property
  • 24-hour fitness center (opening Spring 2023) 
  • Outdoor saltwater pool (opening Spring 2023)
  • Morning coffee service in the lobby from 5:00 am to 7:00 am
  • Daily housekeeping service
  • The Board Shop that includes the following items:
    • Surfboards (long and short)
    • Boogie Boards
    • Skateboards
    • Cruisers bicycles and helmets
    • Beach chairs
    • Beach towels
    • Umbrellas
    • Sandcastle tools
    • Sports balls: Football, soccer ball, volleyball, frisbee, paddle ball
    • Board games: Backgammon, chess, checkers, etc.
    • Playing cards
    • Nintendo Switch
    • Polaroid cameras
    • Binoculars

 

We’re big dog lovers at The Pierside and would love to host you and your pooch as long as they’re under 50 lbs. Please note that a one-time, non-refundable $100 pet fee will be applied.

The Pierside Hotel doesn’t accommodate events, but our on-site restaurant, The Surfing Fox, will be bookable for private events, weddings, and corporate groups when it opens in March 2023.

Absolutely! Please get in touch with us if you’d like to book a room block.

Yes. There are six sets of connecting rooms available at The Pierside, all connecting to accessible rooms. Please contact us for more information about booking connecting rooms.

Your reservation qualifies for a group discount if you book ten or more rooms.

Yes, we’re happy to accommodate same-day arrivals if there is a room or suite available. Same-day bookings are non-refundable and non-cancelable.

All reservations must be canceled 48 hours before 3:00 pm the day of your check-in. A one-night penalty will be charged if a reservation is canceled within 48 hours.

Located in The Pierside is one of Santa Monica’s newest restaurants, The Surfing Fox opening in March 2023. This ocean-view eatery is an all-day destination and chilled-out gathering spot serving up coastal California cuisine using local ingredients from land and sea.

Yes. The Pierside will open a 24-hour fitness center equipped with cardio machines, free weights, yoga mats, Peloton Bikes, and more in Spring 2023. 

Our heated saltwater pool is scheduled to open in Spring 2023.

Our king rooms can accommodate up to three guests (thanks to a queen-size sofa sleeper!), and our double queen rooms can accommodate up to four guests.

Our checkout time is 11am. Late checkout is available, subject to availability. The late checkout fee is a half-day rate until 6:00 pm and a full rate anytime after.

The Pierside doesn’t offer EV charging stations at this time.

Rollaway beds are not available. 

Smoking is prohibited in all our rooms and suites, including the balconies. The penalty for smoking at The Pierside is a $400 fee.

You need to be 18 years of age to make a reservation at The Pierside.

Yes, The Pierside offers both cribs and Pack n’ Plays upon guest request. Please let us know if you’d like either of these options in your room, and we’ll have everything ready for when you arrive.

Yes, all our rooms and suites at The Pierside offer unit-controlled air conditioning.